Sarah Swain @ Fulcrum Shift
Last updated: 27 October 2025
This privacy policy outlines how I, Sarah Swain, collect, use, and protect your personal information in accordance with UK GDPR regulations and professional ethical standards.
1. . Who I am
I am a registered therapist offering therapy and coaching services under the name Fulcrum Shift.
You can contact me at:
📧 sarah.swain@fulcrumshift.co.uk
📍Sessions are held online
2. What information I collect
· Name, email address, phone number (when you contact me or book an appointment)
· Brief personal information you may provide during your enquiry
· Session notes (kept securely and anonymously)
· Payment records (for accounting purposes only)
3. Why I collect this information
· To communicate with you about sessions and services
· To deliver safe, ethical, and personalised therapy or coaching
· To meet professional, ethical, and legal obligations
4. How your information is stored
· All data is stored securely on password-protected systems
· Notes are anonymised and stored securely
· Emails are stored in a GDPR-compliant email system
· I do not share your data with third parties unless required by law
5. Your rights
You have the right to:
· Access any personal data I hold
· Request corrections or deletions
· Withdraw consent at any time
· Lodge a complaint with the ICO if concerned
For full information, visit: https://ico.org.uk/your-data-matters
6. Use of cookies
If my website uses cookies, a banner will notify you and allow you to opt in. I only use cookies for analytics and user experience improvements.
If you have questions about how your data is handled, please feel free to contact me.